Returns & Exchanges
At Sylla, we want you to love your purchase, which is why we offer a 30-day window for returns on all unworn and tagged items. If you are not completely satisfied, our process is designed to be simple and stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund back to your original payment method within 5-7 business days.